Current Vacancies

We are recruiting Care Support Workers to join our teams in Epping Forest, Harlow, Havering and Redbridge.  

To find out about opportunities to join our well established professional teams of Care Support Workers working throughout our local communities, supporting adults or children who may have a disability, illness, health condition or be frail and elderly please contact us at or download our application form directly (below).  To apply you will need to complete the Application form, Availability to work form, Statement of policies and provide the relevant verification documents (all as detailed below). Please also find Care Support Worker job description and personal specification which we strongly advise reading before completing your application.

For personal accounts from Care Support Workers please see below.

What do I need to become a Care Support Worker?

Although no formal qualification is essential to become a Care Support Worker, we would prefer someone who has an NVQ level 2 in Health/ Social Care or someone who has had personal experience of caring.

It is preferred (but not essential) that staff are car drivers and have use of a car, as our staff are often required to access various places within the community during the course of the day to carry out their duties, and on occasions escort clients to undertake an activity during their respite time.

All our Care Support Workers receive comprehensive training prior to carrying out work in the community.  Successful applicants will be subject to enhanced DBS clearance and occupational health check.

For more details of our recruitment and training process please see ‘Our Care Support Workers’section.


What are the most important attributes of a Care Support Worker?

During our recruitment process Managers at Carers Trust Epping Forest, Harlow, Havering and Redbridge look for individuals who have the following attributes:

  • A caring and compassionate personality
  • Empathy and understanding for carers and the challenges of their circumstances
  • Ability to read situations and be sensitive to the needs of the carer/client and family
  • Willingness to learn and develop skills to meet care requirements
  • A flexible and enthusiastic approach to the role
  • A team player
  • A good communicator and listener
  • Feel proud to be working for an established charity which has a high reputation for delivering quality care


What do our Care Support Workers think about their work with us?

Care Support Worker 1

“I’ve worked with Carers Trust Epping Forest, Harlow, Havering and Redbridge Crossroads Carer Services for 8 years now and have completed my NVQ level 2 in Caring.  …. I used to be a manager with Sainsburys but since working for the charity, I have never looked back.  Being a Care Support Worker is just so wonderful and you get a great deal from it.  I help care for a wide selection of people with care needs in the community; supporting people with dementia as well as children and adults with personal care needs.  I enjoy everything about my work, although that isn’t to say that sometimes it can’t be tough.  You do get attached to people and it can be emotional but I feel honoured to be part of their lives and try and enrich the time I spend with them.”

Care Support Worker 2

“I have worked as a Care Support Worker for 9 years and support people with many different care needs; from children with disabilities to people with dementia, including supporting those at the end of life.”

“I aim to be an enthusiastic carer, listening and watching carefully to the needs of the clients and encourage ways they can remain independent, think for themselves and socialise where possible.  I like to think of different activities or outings I can take clients on whilst we spend our time together.  Being out in the community, helping people is so rewarding.  Whatever their disability, you can make a difference to their lives and they appreciate it so much. “

“I step into the shoes of the carer in a professional capacity but as you come to understand and recognise their needs, you build a personal relationship with the person you care for.  This rapport helps me to carry out my work to the highest level.”

“The Care Management Team are an important part of my work; they are always there to help with any difficulties.  They are so experienced and can give examples of situations that have happened previously, which is very reassuring.  We also have regular meetings, supervision and lots of training.  I feel proud to be working for a professional organisation that is held in such high regard.”


If you would like more information about becoming a Care Support Worker please contact us.  Alternatively please email your completed application form to

Download Application Form - Word Download Application Form - PDF